Frequently Asked Questions About IDP

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 Intelligent Document Processing (IDP) is a relatively new segment of technologies aimed at intelligent automation. As we talk to prospects and answer their questions about IDP, we find some repetitive themes. In this post, we will look at some of the most frequently asked questions about IDP and answer them with our perspectives.


Let’s begin.

Q: Are IDP solutions API-based? Should they be API-based? What does it mean when an IDP solution is API-based or supports API output?

A: The way most IDP platforms work is that they receive a document as input, do their magic, and extract important business information from these documents. This information extracted at the end can be returned to the business systems in two broad ways - one for consumption by a human being and the second for consumption by another system.

For human consumption, IDP systems display this information in a user interface where the customer can verify the information and correct it if needed. This information can also be returned via a file exchanged over email or shared storage options like Google Drive, Dropbox, etc. That is the second means of returning this information.

For consumption by other systems instead of human beings, this information is returned via an API or Application Programming Interface. The API response can be readily consumed by other technologies like an ERP system or an RPA bot. So when you look at an IDP system, you should think about who is going to consume this information eventually. If that consumer is a system or a Bot, you will need an API response.


Q: Where are IDP solutions implemented? Cloud or On-Prem? If the vendor has the capabilities for both, how should I analyze what works best for my business?

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